Roberts Guitars

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About Us Roberts Guitars are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@roberts-guitars.co.uk.

Our Contact details:
Roberts Guitars
22 Orwell Drive Keynsham Bristol BS31 1QB United Kingdom
Phone: 0117 986 2652
Fax:
Email: info@roberts-guitars.co.uk

Making A Purchase Making a purchase could not be easier. Just browse our catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit and debit card payment Phone direct for card payment, and PayPal. Minimum order value for card payments is £25. No minimum order for PayPal payments.
Shipping And Handling Guitars and other large items will be sent by insured courier. Smaller items will be sent by 2nd Class post. The price you see includes carriage.

WE ONLY ACCEPT ORDERS FROM THE UK AND WILL ONLY SHIP TO THE CARDHOLDER'S ADDRESS.
Delivery Schedule We deliver your order right away. We will normally send your order to you in 4-10 business days.
as each guitar will be checked and set up.
Back Orders If your item is not in stock, we will put it on back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, there is no extra VAT to pay.
Credit Card Security no card details are held on this site
Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Return Items will encounter a 25% restocking fee, all returns must be pre arranged with RN number , return postage is non refundable and must be returned in packaging as sent. and be in same condition as received.
Reaching Us If you need to reach us, please email us on info@roberts-guitars.co.uk, alternatively, you can call on 0117 986 2652 (International +44 0117 986 2652 ) or fax us on or write to us at 22 Orwell Drive Keynsham Bristol BS31 1QB United Kingdom
Privacy Policy Roberts Guitars do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy Returns of faulty goods are accepted .Please check contents before signing Do NOT sign for damaged goods.

Return Items will encounter a 25% restocking fee, all returns must be pre arranged with RN number , return postage is non refundable and must be returned in packaging as sent. and be in same condition as received.

This does not affect your statutory rights.

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Visit the main Roberts Guitars site at www.rjsguitars.co.uk